SERVICES

BROWSE ALL OF SIMPLY STAY'S PROPERTIES and BOOK A STAY W/MARISA!

BOOK A STAY

Check out these CASE STUDIES. YOUR PROPERTY COULD BE THE NEXT SUCCESS STORY W/MARISA!

MARISA'S SUCCESS STORIES

Q+A

FAQ

ONE-ON-ONE

COACHING

ALL MY SECRETS

TIPS+TRICKS

Custom
Systems and Operations

LEAVE IT TO ME

Full Service Management

Let Me Handle It!

PLEASE HELP!

Operations Playbook

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ALL THE DETAILS

PURCHASE!

Here’s how the Operations Playbook works: It provides you with scalable systems and processes tailored specifically to your hosting business. This step-by-step guide empowers you to reclaim your time, train your team effectively, and implement seamless systems to support every aspect of your operations.
With actionable tools, templates, and guides, you’ll build a sustainable and efficient hosting business that works for you—not the other way around.
The Operational Playbook is available as a complete package or as individual units. You can choose which model best fits your business needs.



Scalable systems and processes for vacation rental hosts, helping you reclaim your time, train your team, and implement a seamless system that supports every aspect of hosting.

Operations Playbook

FOUNDATION + STRUCTURE available now!

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QUick OVERVIEW

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QUick OVERVIEW

Custom systems + Management

We offer full-service Airbnb management through our sister company SimplyStay. This service is designed for property owners who want to sit back, relax, and collect income. This approach is perfect if you want to maximize your property’s potential without lifting a finger; let us do the heavy lifting! Everything is done for you W/Marisa—cleanings, guest communication, maintenance, Airbnb issues, pricing, and listing optimization. 

WHAT TO EXPECT: 
  • We collect all money and disperse a owner payments
  • Communication from property managers if a expense exceeds $500.00 
  • 4 month contract that renews month to month after that 
  • $100.00 Technology fee per property 
  • HVAC Filters changed every 3 months billed back to you
  • Accurate statement / income disbursement by the 10th of each month 

Our full-service Airbnb management package maximizes your property’s potential while you enjoy passive income.  

MANAGEMENT

QUick OVERVIEW

LeT'S GET STARTED

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Here’s how it works:
I start with a 1-hour deep dive into your business, then spend 3-5 months working with you and your team to build a fully customized Operations Manual—your ultimate blueprint for success. This includes SOPs, workflows, and processes, ensuring your business runs smoothly without you being in the weeds. My goal isn’t just to create systems; it’s to help you step into a leadership role while also setting your employees up for success by developing business habits. Too often, business owners hire without proper training, then wonder why their team isn’t performing. I bridge that gap by designing streamlined operations and training your employees so they can thrive in their roles.

VA Hiring & Integration: As we are building our your operations we can find, place and train Virtual Assistant's or current team members to smoothly carry out your new operations, making sure everything runs effortlessly. 

My Done-for-You Systems & Team Integration Service removes the guesswork from your operations, allowing you to focus on being the business owner—not the operator. We provide the structure and resources to streamline your company, so you can step out of the day-to-day grind and into true leadership.

Systems and Operations 

And Employee Integration

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VISIT THE SHOP

Tips+Tricks

W/Marisa has curated a list of the top companies, apps, household goods, and templates. We're talking time-saving short cuts and streamlined services worth considering. 

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This is a limited slot opportunity. Be sure to like and follow me on Instagram to watch for openings and then come back here to apply!

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APPLY

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ONE-ON-ONE
COACHING

FAQS

MANAGEMENT 101

Will I still have access to my account?

YES! This is your property, and we believe you should have full access to your account, to be involved as much or as little as you want.

What booking sites do you use?

We exclusively use Airbnb and our direct booking software. This allows owners to have the best coverage and income opportunities.

How involved should I be?

Your level of involvement is entirely up to you! We just ask that you are reachable and make us aware when you are not going to be available (leaving the country, etc.).

What is a direct booking website and why would I want one?

Your property will be listed on Airbnb and the SimplyStay direct booking site that syncs all bookings and calendars. The direct booking website also relieves you/guest of Airbnb fees and provides an alternate booking method in the event of an Airbnb shutdown or glitch.

Do you pay city/state taxes? 

We recommend that owners operate within applicable laws and local ordinances. City and taxes are the owner’s responsibility and should be paid, at your discretion. Taxes are itemized on each statement for your convenience

How can I keep track of my payments?

 All of the income will go directly to your bank account at the end of each month. Home Owners can keep track of everything there. You will receive a monthly statement. We recommend that expenses (management fees/invoices) come out of the same account for easy bookkeeping.

What fees are charged?

Simply, you will maintain the same fees as if you were managing it yourself. All Yard, pool, hot tub, cleaning supplies are billed to the owner or paid by the homeowner, We charge a management fee per the nightly rate, and 100% of the cleaning fee associated. We also have a technology fee, as you would if you were using the same technology. 

Can I cancel my management contract?

Of course. We require 4-month period to start with. It is hard to see true success with less time. We do ask for a 30-day cancellation notice.

Will I get more guests using SimplyStay?

 We have many local connections, businesses, hospitals and Realtors sending us travelers or temporary housing individuals looking for homes to stay in. With this, we seek to keep guests into your home as often as possible.

Do I need different insurance?

Yes, you will need short-term rental insurance. We recommend using Proper Insurance. We also have local insurance partners that work alongside us to give you the best pricing and the best coverage.

How do I get paid?

We collect all funds from airbnb and disperse at the end of the month to you the remaining after expenses and fees.

Can you make me more money?

The million dollar question. We seek to get more bookings then you had before and believe we can provide real value here. Additionally, we offer piece of mind. Our “hands-off” approach for owners can mean we handle all guest communication, cleanings, pricing, and marketing while homeowners can use their time in other ways.

Do I still pay a management fee when the property is vacant? 

No, we are commission based. We only get paid when you do. The only things that will need to be paid when a property is vacant are the utilities and mortgage.

BECOME AN EXPERT HOST w/Marisa's latest release and it can be yours for FREE! Just SUBSCRIBE now!

ISSUES +
RESPONSES

who wants a freebie!

free

Structure 

"The who" :: FOUNDATION is a module designed to help you define who you are as a company. featuring Fully customizable done for you templates

Foundation

  • Instruction Video
  • Company Questionnaire
  • Company Powerpoint
  • Client guide
  • Company 1-pager
  • Company Voice document

"The how" :: The real key to reclaiming your time as an business operator - your systems and STRUCTURE has your systems done for you! 


Operations Playbook

Divided into two parts to help you build your business. 

INCLUDES

  • Company Operations  
  • Company Documents 
  • Company Processes 
  • 40+ SOPS for your business 

Want To Know More? 

INCLUDES

SUBSCRIBE to get THE LATEST w/MARISA 

Let's be friends! 

DONE!

Thank you!

@marisa.grover

Connect with me 

BECOME AN EXPERT HOST w/Marisa's latest release and it can be yours for FREE! Just SUBSCRIBE now!

ISSUES +
RESPONSES

who wants a freebie!

free

*All fees are required 


  • Bookkeeping / Technology fee per listing ($100 combined) 
  • Consumable Supply Initial stock ($200.00 Expected Costs) 
  • Payment of any external service (Lawn care, hot tub maintenance) 
  • Filter Replacement every three months  
  • Any staging and design on-site work travel fees may apply

what's not

what's included? 


  • Coordination of all vendors/services 
  • Dynamic Pricing Strategy and pricing management 
  • Direct Booking Website for repeat guests 
  • All Guest Communication
  • Inventory tracking and cleaning quality checks 
  • Listing Optimization on a quarterly basis 
  • Disbursement of income by the 10th of each month 
  • KPI Metric tracking monthly you can receive at your request

Airbnb Full-Service Management 

*Home warranties do not like to work with Property Managers. If you have a home warranty we may need to work together on repairs.  We are on call 24/7 for guest support, and if it is not an emergency for homeowners we will respond the next business day.  Ask us about our new 5-star Guarantee 

PLEASE NOTE

custom systems & operations

  • VA/Employee Recruitment & Training – Hiring, training, and Implementing a Virtual Assistant or team member. 
  • In-depth employee training on your processes and systems, to provide ready to work employees on day 1. 
  • Uniformity Company wide: We train and implement your employees so that you, and them can both succeed in your roles. 
  • No Agency Fees: Once your employee is fully trained, they are seamlessly transitioned to your team with no recurring fees. We are not just a staffing agency—we are a systems development and integration solution

designed to help business owners develop streamlined, scalable systems, allowing them to focus on growth instead of daily operations.

  • 1-Hour Strategy Session – Deep dive into your business to understand your needs.
  • Process Map: Mapping out your current operations and creating a new streamlined process map for future use. 
  • Custom Operations Manual – SOPs, workflows, and team guidelines tailored to your business.
  • System Implementation – Integration of your systems into daily operations.
  • Documented Process & Procedures – Clear instructions for your team to follow.
  • Scalable Solutions – Systems designed to grow with your business.

Employee Integration

what's included?