You've been carrying all of it. The 11pm emails, the 6am texts, the client who calls on a Sunday. You know you need help. You're just scared of hiring the wrong person and ending up worse off. We find you someone who learns your properties, your standards and your voice, and who's genuinely yours.
"What if I spend weeks training them and they quit?"
Your VA isn't left on their own. Their first 90 days come with community support: weekly coaching, in-person meetups and a peer group chat. And if it doesn't work out in the first three months, we replace them at no extra placement fee.
"What if my guests can tell the difference?"
Your VA learns your voice, not a script. They finish our STR training before they meet you, and the 30/60/90 integration plan gives you a step-by-step way to teach them your properties and your standards.
"What if I've never managed anyone remotely?"
You won't be figuring it out alone. Juan sits in on every interview, you get an onboarding checklist and timesheet template, and the Systems Society has weekly VA training calls built for exactly this.
"What if I don't even know what to hand off first?"
That's what the 30/60/90 plan is for. It maps out what your VA takes on first, next and after that, so nothing falls through the cracks.
With most agencies, the person working for you never really belongs to you. We do it differently. We find the right person, place them on your team, and they're yours. You set the rate. You give the raises. You build the relationship.
For me, SimplyVA was never just about you finding your person. It's about them finding their person too. Two people who are better off because they found each other.
I know how lonely it can be to figure things out on your own (hiii, fellow entrepreneurs). So I wanted my VAs to have the same thing we have. People to lean on, ask the "dumb" questions to, and celebrate with.
That's why we do weekly coaching calls and in-person meetups.
Your biggest fear is training someone for weeks and watching them quit. So your VA gets real support through their first three months, and you get a guarantee.
Questions, check-in details and late-night texts, answered fast and in your voice.
Thoughtful review replies, listing updates and audits.
Scheduling cleaners and repairs, and following up until it's done.
Keeping homeowners updated so they hear from your company, not your cell.
Email, calendars, data entry and the dozens of little tasks that pile up.
A "thinker" who checks guest messages, builds SOPs and keeps the rest of your team consistent.
Not in short-term rentals? You're still in the right place. We've helped small business owners in all kinds of industries find their perfect match, and we'd love to help you find yours.
Fill out our placement questionnaire: the role, the hours, the tasks and the kind of person who'd thrive on your team. The more you share, the better the match.
We pull from our trained talent pool and trusted referrals, then screen every candidate before you ever see a name.
We send you up to 3 hand-picked candidates. Each one comes with a resume, an intro video and a profile. We schedule the interviews, Juan joins every one, and you get the recordings.
You get an onboarding checklist, payment setup steps, a timesheet template and the 30/60/90 plan. Your VA works directly for you from day one.
I set out to build a business I could grow while raising my kids. And then that business consumed me, and pulled me away from the very thing I wanted more time with.
Somewhere in the mix, I hired my first VA, and then another, and another, and I finally understood what I'd been missing. It wasn't just the help, or more time with my family (although that was huge!). It was having people who were genuinely on my team. People who knew my business, my standards and my voice, and who showed up every day because they wanted to be there.
When I looked at VA agencies, I kept running into the same thing. The VA who worked for me didn't belong to me. The agency managed the relationship, paid them on my behalf (who knew what they were actually getting?), and could swap my VA out without warning, right when we'd finally found our groove. So I built SimplyVA around two things:
Operators deserve a real team. And VAs deserve a real home. We built it because we needed it, and then we realized, so did everyone else.
I get asked this all. the. time. And I get it. You're about to hand over your guests, your owners and your reputation to someone you've never met in person. And someone that lives across the world? That is scary, and I get it. So let me tell you about the people I've been lucky enough to work with every single day.
Her very own. I may have cried a little when she sent the picture.
One of my team members has lived in the same house for 25 years. This year, her family was finally able to put up a ceiling.
I've watched VAs start in their very first remote role and grow into leading teams and running whole departments.
We've celebrated engagements, weddings and brand new babies. Our team calls have a lot of baby cameos, and I love it.
A steady income means covering a parent's medicine or a sibling's surgery without panicking about how.
For some on our team, that first brand new outfit for their little one (no hand-me-downs!) is a really big deal. And we celebrate it like one.
Filipinos grow up with family at the center of everything. Grandparents, cousins, aunties, all under one roof or one street over. When someone on my team gets a job, they're not just providing for themselves. They're helping their parents, putting a sibling through school, covering a hospital bill for someone they love. That's not pressure to them. That's purpose. And you can feel it in how they show up.
Here's what I want you to know.
Some of my team don't have an actual shower in the house. Or a car. Or so many things you and I don't even think twice about.
And they still show up every day with more gratitude and more grit than almost anyone I know.
"I cannot believe this all happened in three months."
Marissa's VAs were placed and trained by our team. Guests now get answers in 3 to 5 minutes, down from about an hour.
They came to us urgently before their May–June rush. We placed a VA with nearly 3 years of property management experience, trained on their tools, in time for the busy season.
Her VA handles messaging, auditing, listings and even Instagram, and runs three weekly meetings with her. Her portfolio grew from 10 to 15 properties, with three more on the way.
No. You pay one placement fee. No monthly markup, no cut of your VA's pay. Your VA is your employee, and you pay them directly.
You do. Each candidate shares the rate they're asking for up front, and from there it's between you and them. You pay them directly through Wise or your preferred international payment method, and we show you how to set it up. Nobody stands between you and the person showing up for your business.
Before you see a single name, every candidate has completed our pre-placement training, passed a written assessment with 90% or higher, and gone through a screening interview, a skills interview and an English proficiency review.
No. We schedule every interview on Google Meet, Juan is on every one, and each interview is recorded so you can rewatch it before you decide. We even send you and the candidate prep questions ahead of time.
Our VAs are based in the Philippines, and we match schedules to the hours your business needs, including evenings and weekends.
Yes. Our VAs train on the tools STR operators use, like Airbnb, Hospitable, Turno, Breezeway and Hostfully, before they ever meet you. After they join your team, you can add an optional 90 days of community support for them.
That's what our 3-month guarantee is for. If your VA isn't the right fit or leaves within three months of starting, we'll place one replacement at no extra placement fee. Just let us know in writing within 90 days of their start date. The guarantee covers placements that didn't work out for reasons outside your control, so you'll need to have done your part: onboarding them, training them and paying them on time.
No, and that's on purpose. Your VA is your employee, not ours. We find them, vet them and get you set up, and then the relationship is yours to lead. If you want help leading your team, that's what the Systems Society and Build Your Systems are for.
That's normal. Our placement questionnaire helps you get clear on the role, and your 30/60/90 plan maps out what to hand off first so nothing falls through the cracks.
No. Most of our clients run short-term rental businesses, but we also place VAs with entrepreneurs in other industries who are ready to build a dedicated team.
Let's find your person. Tell us about your business and the help you need, and Juan will take it from there.
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