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The Systems Society

Build the systems yourself. Just not by yourself.

Systems Society is a community-driven membership for short-term rental operators managing five or more properties who want to build stronger operations, streamline workflows, and develop their teams with support along the way.

Inside, you'll get ready-to-use SOP templates, live office hours, webinars, and a library of recordings. You'll also have a dedicated space to ask questions, work through challenges, and share ideas with fellow operators who understand exactly what you're navigating.

$97 / month
  • Live Office Hours
  • Webinars + recordings library
  • Ready-to-use SOP templates
  • Operators with 5+ properties
Marisa Grover teaching a room of short-term rental operators at a live event in a wooden pavilion
Is this you?

You've built a short-term rental business. Now you need systems that help it run.

You're resourceful, capable, and willing to do the work. You don't need someone to take over. You need a clear starting point, feedback as you build, and other operators to work through challenges with.

  • You manage five or more properties, but too much still lives in your head.
  • Your SOPs are half-written, scattered across tools, or missing altogether.
  • You've hired help, but you're still figuring out what to delegate and how to train your team.
  • You're wondering whether your software is making things easier, or just adding more steps.
  • You want to grow without adding more hours to your week.

Systems Society gives you templates to build from, live support to ask questions, and a community of operators building alongside you.

What's inside

Everything you need to stop being the bottleneck in your own business.

Weekly VA training calls

Your VAs join live training every week, so they learn to handle guests, owners and day-to-day tasks without you teaching it all yourself.

SOP + template library

Plug-and-play SOPs, checklists and messages you can make your own instead of starting from a blank page.

Live Office Hours + webinars

Bring your real questions every week and work through them live. Missed one? It's in the recordings library.

A community that gets it

A dedicated space to ask questions, work through challenges and share ideas with operators who understand exactly what you're navigating.

Straight from Office Hours

Questions members bring every week

Real questions members have asked on our live Office Hours calls. If you've asked yourself one of these lately, you're in the right place.

TeamHow do I know if the problem is my people or my process?
HiringIs it normal to go through a lot of VAs before finding good ones?
KPIsWhat are the most important KPIs to measure for my VAs?
After hoursWho handles guest problems after my team logs off for the night?
Guest messagingWhat do I say when a guest doesn't check out on time?
OwnersHow do I get my owners to stop calling me and call the company line?
Owner feesHow do I explain to owners why I take commission on the cleaning fee?
VA payWhat's the best way to handle raises for my VAs?
LeadershipWhat does a CEO of a rental business actually do day to day?
Systems Society or Build Your Systems?

Not sure which is right for you? Here's how to pick.

Both help you get out of the weeds. The difference is how much of the building you want to do yourself, and how much personalized support you want along the way.

The Systems Society · $97/mo

Choose Systems Society if you're ready to build with support.

You want templates, practical guidance, and a community to turn to as you create your SOPs, improve workflows, and train your team. You'll do the building, with live office hours and other operators to help you work through what comes up.

Join the Society
Build Your Systems · Done with you

Choose Build Your Systems if you want a more personalized approach.

You want dedicated time to work through your business's specific challenges, decide what to tackle first, and get direct feedback as you put your systems in place.

Apply for Build Your Systems

You don't need to have it all figured out before you start. Choose the level of support that fits how you want to move forward.

Stumbled upon you and I was like, she's what I need.
Alana, Cottages of Maine · started in the Systems Society before moving into Build Your Systems
Doors are open

Join the Systems Society

$97 / month
  • Weekly VA training calls for your team
  • SOP and template library
  • Weekly live Office Hours with me
  • A community of operators with 5+ properties
Join now

You'll get into the community and the Office Hours schedule as soon as you join.

Questions before you join

Is this for beginners?

Nope. The Society is built for professional hosts and co-hosts with 5+ properties who are ready to grow. If you're still thinking about getting into short-term rentals, this isn't the right fit yet.

What software do I need?

Bring whatever you use today. We talk through Hospitable, ClickUp, Turno, PriceLabs and more every week, and help you figure out what you actually need (and what you can cancel).

How is this different from Build Your Systems?

In the Society, you build your systems yourself with weekly support. In Build Your Systems, I'm inside your business with you, building it area by area.

When are Office Hours?

Office Hours happen live every week. You'll find the schedule inside the community as soon as you join.

Can I upgrade to Build Your Systems later?

Yes. Plenty of operators start in the Society and move into Build Your Systems when they're ready for more hands-on help.